Punctuality Policy:
Please show up PROMPTLY for class. Please ensure you are seated in the classroom at start time. Our instructors are required by law to cover a certain amount of material. If you are not present for the entire class, you will not be qualified for the permit(s). If you show up late, you may be turned away and asked to reschedule. Our instructors cannot risk their accreditations by certifying those who are not in attendance for the entire class, or people who are absent from any significant portion of the class. You may reschedule your paid class once for free, and then for $20.00 per additional reschedule within a year of purchase. 

Thank you for your support. We look forward to seeing you for a great class!

Safety Policy:
There are no compromises on safety. Safety is a critical aspect of all classes and unsafe or disruptive behavior in class or on the range will result in dismissal. In the event you are dismissed due to a safety issue, you will not be refunded. The instructor has sole discretion in determining if you have engaged in unsafe or disruptive behavior.

Refund Policy:
Class fees are nonrefundable. Classes rescheduled due to acts of God, instructor availability, CDC restrictions, including but not limited to extreme weather or host location (s) closures outside of Defensor Firearms LLC control will be rescheduled in place of a refund 

at Defensor firearms llc discretion. Changes in class location or class schedule will be communicated by the email address or phone number you provide. All content is subject to change without notice.

All future class dates are tentative based upon Corona Virus restrictions. By purchasing a ticket you agree that all in-person class fees are 100% NON-REFUNDABLE.  You accept that if your class has to be rescheduled due to Corona Virus directives or any infectious disease from any governmental entity, acts of GOD, instructor illness,venue partner or for ANY other reason, ect, your only recourse is to reschedule the class for a future date.

COVID-19 Notice:
In the interest of everyone's health and safety, we are asking students who do not feel well on the day of class to reschedule their class for a future date at no charge. If you have health concerns about attending a class, we are happy to reschedule your class for a future class date at no charge. If you need to reschedule your course, please email your original receipt to defensorfirearmsllc@gmail.com, along with the date of the future class you would like to attend.

If you have any underlying medical conditions as identified by the CDC please follow the CDC guidance and do not attend any large gathering including our classes. Here is the CDC guidance: https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/people-with-medical-conditions.html

Rescheduling of Future Classes:
Unless we notify you otherwise classes will continue as scheduled. Defensor FireArms LLC will comply with CDC directives and any governmental orders, and if classes are rescheduled because of these directives and orders, you will be notified. We will make the best effort attempts to hold all classes as scheduled. However, all class registrants assume the full risk if the course needs to be rescheduled to a future date due to Act of God, Instructor availability and or Corona Virus / COVID 19 directives from either government or our host locations.